{"incidents":[{"id":"INC578e0bc8","name":"Outages across API, Grok.com, and Grok Build","status":"resolved","impact":"critical","created_at":"2026-09-22T01:02:42.000Z","updated_at":"2026-09-22T01:28:30.000Z","resolved_at":"2026-09-22T01:28:30.000Z","incident_updates":[{"id":"imp_INC578e0bc8_2","status":"resolved","body":"This incident has been resolved. All services are operating normally.","created_at":"2026-09-22T01:28:43.000Z","affected_components":["api-global","api-us","grok-build","grok-com"]},{"id":"imp_INC578e0bc8_1","status":"investigating","body":"Traffic has almost fully recovered, seeing slight hiccups","created_at":"2026-09-22T01:20:08.000Z","affected_components":["api-global","api-us","grok-build","grok-com"]},{"id":"imp_INC578e0bc8_0","status":"investigating","body":"We are investigating a datacenter issue","created_at":"2026-09-22T01:03:07.000Z","affected_components":["api-global","api-us","grok-build","grok-com"]}],"components":[{"slug":"api-global","name":"Global (api.x.ai)"},{"slug":"api-us","name":"US (us.api.x.ai)"},{"slug":"grok-build","name":"Grok (Build)"},{"slug":"grok-com","name":"grok.com"}]},{"id":"INC698e276c","name":"Enterprise Voice Degraded","status":"resolved","impact":"major","created_at":"2026-09-10T07:03:52.000Z","updated_at":"2026-09-10T07:15:52.000Z","resolved_at":"2026-09-10T07:15:52.000Z","incident_updates":[{"id":"imp_INC698e276c_2","status":"resolved","body":"The incident has been fully resolved. All services are now operating normally.","created_at":"2026-09-10T07:15:52.000Z","affected_components":["api-global","api-us","voice"]},{"id":"imp_INC698e276c_1","status":"investigating","body":"We have identified the root cause and deployed a fix. Services are gradually recovering and we are monitoring stability.","created_at":"2026-09-10T07:10:41.000Z","affected_components":["api-global","api-us","voice"]},{"id":"imp_INC698e276c_0","status":"investigating","body":"We are investigating an issue with Enterprise Voice that is affecting some users.","created_at":"2026-09-10T07:03:52.000Z","affected_components":["api-global","api-us","voice"]}],"components":[{"slug":"api-global","name":"Global (api.x.ai)"},{"slug":"api-us","name":"US (us.api.x.ai)"},{"slug":"voice","name":"Voice"}]},{"id":"INC72f6dd00","name":"Models outage","status":"resolved","impact":"critical","created_at":"2026-09-03T13:30:00.000Z","updated_at":"2026-09-03T17:09:14.000Z","resolved_at":"2026-09-03T17:09:14.000Z","incident_updates":[{"id":"imp_INC72f6dd00_1","status":"resolved","body":"We have resolved the situation, and traffic is healthy again.","created_at":"2026-09-03T17:09:14.000Z","affected_components":["android-app","api-global","api-us","grok-build","grok-com","grok-in-x","ios-app","office-workspace-plugins"]},{"id":"imp_INC72f6dd00_0","status":"investigating","body":"Grok is experiencing issues. We are working on restoring service as quickly as possible.","created_at":"2026-09-03T13:30:00.000Z","affected_components":["android-app","api-global","api-us","grok-build","grok-com","grok-in-x","ios-app","office-workspace-plugins"]}],"components":[{"slug":"android-app","name":"Grok (Android)"},{"slug":"api-global","name":"Global (api.x.ai)"},{"slug":"api-us","name":"US (us.api.x.ai)"},{"slug":"grok-build","name":"Grok (Build)"},{"slug":"grok-com","name":"grok.com"},{"slug":"grok-in-x","name":"Grok in X"},{"slug":"ios-app","name":"Grok (iOS)"},{"slug":"office-workspace-plugins","name":"Grok (Office/Workspace Plugins)"}]},{"id":"INC5a3245c3","name":"grok-4.6 and grok-4.5 high error rate","status":"resolved","impact":"major","created_at":"2026-08-17T21:57:27.000Z","updated_at":"2026-08-17T23:28:05.000Z","resolved_at":"2026-08-17T23:28:05.000Z","incident_updates":[{"id":"imp_INC5a3245c3_2","status":"resolved","body":"The incident has been fully resolved.","created_at":"2026-08-17T23:28:05.000Z","affected_components":["api-global","api-us"]},{"id":"imp_INC5a3245c3_1","status":"investigating","body":"Some customers will still see some elevated TTFT on grok-4.6","created_at":"2026-08-17T22:39:21.000Z","affected_components":["api-global","api-us"]},{"id":"imp_INC5a3245c3_0","status":"investigating","body":"We are investigating an issue with one of our GPU clusters","created_at":"2026-08-17T21:57:42.000Z","affected_components":["api-global","api-us"]}],"components":[{"slug":"api-global","name":"Global (api.x.ai)"},{"slug":"api-us","name":"US (us.api.x.ai)"}]}]}